Raj88 Privacy Policy – Our Commitment to Protecting Your Data

Introduction

Raj88 is one of Bangladesh's most trusted online gaming platforms. We believe that a secure and transparent privacy policy is the foundation of trust between us and our players. In this Privacy Policy, we explain in detail how Raj88 collects, uses, and protects your personal information.

Your privacy is our top priority. We encourage you to read this policy carefully before using the Raj88 platform. If you have any questions, please reach out to our support team directly.

What types of data do we collect?

To manage your account and deliver our services, Raj88 may collect the following types of information:

• Identity Information: Your name, date of birth, phone number, and email address.
• Login Credentials: Username, password (stored in encrypted form), and security question answers.
• Financial Information: Payment methods, transaction history, and deposit/withdrawal records.
• Device and Technical Information: IP address, browser type, operating system, and device identifiers.
• Usage Information: Details of which games you played, how long you played, and which pages you visited.
• Cookies and Tracking Data: Session cookies, performance cookies, and user preference data.

How do we use this information?

Collected information is used solely for the following purposes:

• To verify your account and keep it secure.
• To deliver and improve services on the Raj88 platform.
• To process transactions and confirm payments.
• To send you information about promotions, bonuses, and offers (based on your consent).
• To comply with applicable laws and regulations and to prevent fraud.
• To provide customer support and technical assistance.
• To ensure responsible gaming and monitor high-risk behavior.

Data Sharing and Disclosure

Raj88 does not sell or transfer your personal data to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Providers: With trusted payment gateways to process transactions.
• Regulatory Authorities: In response to legal requests from licensing authorities or law enforcement agencies.
• Technology Partners: With trusted technology providers who support platform operations and uphold the same privacy standards.
• Fraud Prevention: With security partners to detect and prevent fraudulent activity.

Data Protection and Encryption

Raj88 uses industry-standard technology to protect your data. Our security measures include:

• SSL/TLS Encryption — all data transmission takes place over encrypted channels.
• AES-256 Data Encryption — all stored data is secured with the highest-grade encryption.
• Two-Factor Authentication (2FA) — an added layer of security for your account.
• Regular Security Audits — conducted periodically by independent third-party experts.
• Firewall and intrusion detection systems — unauthorized access is completely blocked.

Cookie Policy

Raj88 uses cookies to improve your experience on our website. Cookies are small text files stored in your browser. We use three types of cookies:

• Essential Cookies: Essential for the site's core functionality and cannot be disabled.
• Performance Cookies: Helps analyze how the site is being used.
• Preference Cookies: Used to remember your language preferences and settings.

You can manage cookies at any time through your browser settings, though some features may become limited.

Your Rights

As a Raj88 user, you have the following rights:

• Right to Access: You can find out what data we hold about you.
• Right to Rectification: You may correct any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

Data Retention Period

Raj88 retains your data for specific periods based on legal obligations and business requirements. Even after account closure, certain information may be kept for 5 to 7 years in accordance with regulatory requirements. Any data no longer needed beyond that is securely deleted.

Protection of Minors

Raj88 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has registered, their account will be immediately closed and their data deleted.

Policy Updates

Raj88 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you by email or through a platform notification. The date of the latest update will always be displayed at the top of the page.

Contact Us

For any questions or requests regarding our Privacy Policy, please contact our support team. We aim to respond within 48 hours. Raj88 is always committed to protecting your privacy.